Medivet Horley

01293 785159

4.4 /5
59 reviews

52 Massetts Road, Horley, RH6 7DS

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Main entrance to the front of the practice with free client parking on site

We offer the Medivet Healthcare Plan at this practice. Save £263* a year.

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Mon  -  Open now
Tue  -  Open now
Wed  -  Open now
Thu  -  Open now
Fri Bank Holiday

Our opening hours are subject to change.

Mon  -   - 
Tue  -   - 
Wed  -   - 
Thu  -   - 
Fri
Bank Holiday

Our opening hours are subject to change.

Out of hours practice

Medivet 24 Hour Forest Row

01342 824452

Station Road, Forest Row, RH18 5DW

Consult fee from £199 inc VAT. No charge for assessment by phone.

Looking to register with us?

To register with us, you’ll need to complete a registration form. Once completed, one of our friendly team members will contact you to arrange an initial appointment for your pet.

Meet the team

Alexandra Dalleywater

Lead Veterinary Surgeon


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Klara Drzewicka

Veterinary Surgeon


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Natasha Lee

Head Veterinary Nurse


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Olivia Lenharth

Student Veterinary Nurse


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Aaliyah Dakin

Student Veterinary Nurse


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Laura Meek

Veterinary Nurse


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  • Your vet in Horley

    At Medivet Horley, we deliver the most accessible, comprehensive, high-quality veterinary care possible. We offer a full range of veterinary services and facilities while treating every patient as if they were members of our own family.

    We look forward to welcoming you to our practice.

Medivet Healthcare Plan

A Medivet Healthcare Plan is an easy and cost-efficient way to cover the cost of important healthcare essentials.

Find out more

Pet Advice You Can Trust

Reviews

4.4 /5
59 reviews
Leave a Review
Google
1.0/5
Mar 28, 2024
Google Medivet
Disappointed with the lack of thorough care and transparency. Despite concerns about my cat's health, I felt rushed through the consultation and received an exorbitant estimate for a dental procedure. Opting for a second opinion elsewhere, I discovered more reasonable pricing and better care. Requesting a refund for the poor quality consultation.
Google
5.0/5
Jan 20, 2024
Google Medivet
Very polite and professional staff
Google
4.0/5
Nov 18, 2023
Google Medivet
All ok thanks.
Google
1.0/5
Sep 28, 2023
Google Medivet
I have been with Medivet Horley for eleven years now. And up till now I was very happy with the service. Last Monday I asked for a repeated prescription and was told to wait 48 hours, bear in mind that this medicine is essential for my dog to take. After this time period had passed and I didn't get a single message, email or phone call, I got a bit worried due to the importance of the medicine. Therefore I called them and they told me that the prescription was ready and to pick it up the next day. I went straight away instead of tomorrow, and saw that the prescription was issued the same day I requested it but there was no notification sent to me (something that they always used to do). Therefore I made a complaint about this when picking up the prescription. And 30 minutes later I got an angry phone call from Natasha the head nurse, insisting that she sent me a notification of which I have no evidence of having received. And proceeded to tell me that they had no responsibility to check and see if I had received any notification. The head nurse spoke very rudely and inappropriately, and even mentioned that they had a zero tolerance for verbal abuse???, when all I had done up until then was issue a complaint (making me feel very bad even though I was the one that had been shouted at) .If simply making a complaint is considered verbal abuse, then are we not allowed to say anything anymore? Overall I was very disappointed with this interaction and the handling of this situation. I don't feel comfortable anymore coming to this practice, is there a way to resolve this?
Google
5.0/5
Aug 4, 2023
Google Medivet
Great first healthcare visit at Medivet Horley Staff super friendly and Vet Daiana Verdes was really informative and gentle with my mum cat and kitten
Google
5.0/5
Jul 29, 2023
Google Medivet
Very friendly and caring practice
Google
5.0/5
Jul 28, 2023
Google Medivet
Excellent care and information from the vet
Google
5.0/5
Jun 12, 2023
Google Medivet
Lovely vets. Very helpful and understanding.
Google
1.0/5
May 19, 2023
Google Medivet
very very expensive. refused to provide a prescription as an alternative to bi-weekly visits for antibiotic injections e.g.., tablets or drops, although quite happy to book appointments not asked for. looking elsewhere .
Google
5.0/5
Apr 28, 2023
Google Medivet
Always friendly and caring!
Google
5.0/5
Mar 28, 2023
Google Medivet
Very kind and caring practice.
Google
4.0/5
Mar 18, 2023
Google Medivet
Excellent service with friendly & efficient staff.

*Based on average saving for dogs and cats on the Medivet Healthcare Plan over a 12 month period at this practice. This saving excludes the additional savings benefits that are available to these pets on plan (e.g. 15% off dental procedures & 10% off vet care and medication and some food). Prices correct February 2024.